Terms of service


Last Updated: June 2026

Welcome to InteriorMuse. By accessing or using our website (interiormuse.com), you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

About Us InteriorMuse is operated by:

 Business Address: InteriorMuse, 12 Montrose Terrace, Edinburgh EH7 5DL, United Kingdom

Contact Email: Contact@interiormuse.com

Phone: 07378288735

Hours: Monday–Friday, 9:00 AM–5:00 PM UK Time

  1. Use of Our Website Eligibility By using this site, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or guardian. You must be at least 18 years old to independently make purchases.

Account Security If you choose to create an account on our store, you agree to:

Provide accurate, current, and complete information. Keep your account password secure and confidential. Notify us immediately of any unauthorized access or breach of security. Accept responsibility for all activities that occur under your account. Prohibited Activities You are strictly prohibited from using our website or its content: For any unlawful or illegal purposes. To violate any local, national, or international regulations, rules, or laws. To infringe upon or violate our intellectual property rights or those of others. To transmit viruses, malware, or any other type of malicious or destructive code. To attempt to gain unauthorized access to our site’s servers, hosting, or databases. To scrape, copy, or duplicate our website content or product images without explicit written permission.

  1. Products, Pricing & Accuracy Product Descriptions & Specifications We strive to ensure that all product descriptions, specifications, dimensions, and images of our ceramic vases, figurines, and sculptural pieces are as accurate as possible. However:

*Actual product colors and textures may vary slightly due to your device’s screen settings

*For our Handmade line, surface variations, glaze pooling, and minor form differences are inherent characteristics of hand-formed ceramics rather than defects

*We reserve the right to correct any typographical errors, inaccuracies, or omissions at any time without prior notice

Pricing All prices displayed on our website are in British Pounds (GBP). Prices include VAT where applicable. We reserve the right to modify prices at any time without prior notice. In the rare event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price, notify you, and issue a full refund.

Product Availability All products are subject to availability. We reserve the right to limit the quantities of any products we offer or restrict sales to any person or geographic region. If an item becomes unavailable after an order is placed, we will notify you immediately and issue a full refund.

  1. Orders & Payment Order Acceptance Receiving an order confirmation email does not signify our formal acceptance of your order; it only confirms we have received your request. We reserve the right to accept, decline, or limit your order for any reason, including suspected fraud or inventory shortages. Additional verification or information may be required before we accept large orders or high-value shipments.

Payment Full payment is due at the time of purchase. We accept major credit/debit cards (Visa, Mastercard, American Express) and alternative secure payment methods available at checkout. All transactions are processed securely through encrypted, PCI-compliant payment gateways (such as Shopify Payments). We do not store your financial details.

  1. Shipping & Delivery We ship exclusively to addresses within the United Kingdom. For detailed information on delivery windows, tracking, and handling, please review our full Shipping Policy. Risk of loss and title for the products pass to you upon delivery of the items to the designated shipping address.

  2. Cancellations, Returns & Refunds Your purchases are fully protected under UK consumer laws. For full details on our 24-hour cancellation window, our 30-day return policy, and how to request a pre-paid return label, please read our comprehensive Refund Policy.

  3. Intellectual Property All content included on interiormuse.com—including but not limited to text, graphics, logos, brand names, product titles, images, digital downloads, and website code—is the exclusive property of InteriorMuse. You may not use, reproduce, or distribute any of our intellectual property without our express written consent.

  4. Limitation of Liability To the fullest extent permitted by applicable UK law, InteriorMuse shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

*The use or inability to use our website

*The fragile nature of ceramic objects if handled improperly or used outside of standard care instructions (such as dishwashers or microwaves)

*Natural glaze crazing or damage caused by extreme temperature fluctuations after delivery Our maximum liability to you for any product purchased through our site is strictly limited to the actual purchase price of that product.

  1. Governing Law These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

  2. Changes to Terms of Service We reserve the right to update, change, or replace any part of these Terms of Service at any time. Any updates will be posted directly on this page with a revised "Last Updated" date. Your continued use of or access to our website following the posting of changes constitutes acceptance of those updates.

  3. Contact Us For any questions, clarifications, or concerns regarding these Terms of Service, please reach out to us: Email: Contact@interiormuse.com Phone: 07378288735 Business Address: InteriorMuse, 12 Montrose Terrace, Edinburgh EH7 5DL, United Kingdom Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (UK Time)